PROJECT OVERVIEW

The class, SERV 724 User-centered Design for Service, requires us to use user-centric design strategies for creating interactions with systems that lead to positive and pleasurable experiences when users engaged in accessing services. So we selected the project, Google self-driving car, to analyze and redesigned a new service for it.

For this class, the challenge of this project was that there are not enough information and articles about Google self-driving car on internet. However, based on the limited information and the deep primary research, we kept objective and accurate analysis as much as we can, and finally gave an impressive redesign service plan for improving the user experience in service and business context.

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PROTOTYPE

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